Refund Policy.

We know things do not always work out. If you are not happy with your purchase, you can return it for a refund or an exchange. Just make sure to follow the return guidelines below so everything goes smoothly.

  • Eligibility for Refunds: Please note that certain items, such as personalized products, may be exempt from returns unless they are faulty. To be eligible for a refund, please ensure that:

  • The item is returned within 14 days of delivery

  • The item is unused, in original condition, and in its original packaging

  • All tags, labels, and accessories are included

  • Returning Your Item: To start a return, please contact us. We will provide a returns authorization number (RAN) along with instructions on how to send your item back.

  • Refund Process: Once we receive your return, we will inspect it to make sure it meets the return requirements. If approved, your refund will be issued to the original payment method within 10 business days.

  • Shipping Costs: Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect. In those cases, we will cover the return shipping.

  • Exchanges: If you would rather exchange an item, just reach out to us directly and we will walk you through the process. Exchanges depend on product availability.